BEYOND COZY is a lifestyle store bringing together cozy home essentials, ambient lighting, self-care products and smart home gadgets designed to make everyday spaces feel more comfortable, relaxing and effortless.

We currently ship to selected locations across North America. Available destinations and shipping options are shown during checkout.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has entered processing or shipping, changes may no longer be possible.

Shipping times vary depending on the product and destination. Please check the estimated delivery time displayed at checkout or in your order confirmation.

Some orders may arrive in separate packages if products are fulfilled from different locations.

Please visit our Returns & Refunds page for the complete eligibility requirements and return process.

Please contact our support team as soon as possible with your order number and clear photos of the damaged item and packaging. We will review the issue and help determine the appropriate resolution.